top of page

Privacy Policy 

Welcome to Nodding Dog Training. We specialize in providing both online and in-person dog training services. At Nodding Dog Training, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us.

Information Collection
At Nodding Dog Training, we collect various types of personal information to provide you with our services effectively. The types of information we collect include:

  • Name

  • Email address

  • Phone number

  • Payment information (processed through Stripe, a third-party payment processor)

  • Address (for tax purposes)

  • Information about your dog(s)

  • Information Collected by Our Website Provider

  • When you visit our website, certain information may be collected automatically by our website provider, Wix. This information includes:

  • Technical Information: IP address, browser type and version, device type, and operating system.

  • Usage Information: Pages visited, referring URLs, clickstream data, and the time and date of your visit.

  • Cookies and Tracking Technologies: Cookies, web beacons, and tracking pixels used for enhancing user experience and gathering analytics.

  • Analytical Data: Data provided by services like Google Analytics.

  • Interactions with Site Features: Data entered into forms and any comments or feedback provided.

  • Location Data: Geolocation data based on your IP address or other location-aware technologies.

  • For more detailed information on Wix's data collection practices, please refer to their Privacy Policy.


We collect this information through the following methods:

  • Website forms on our Wix site

  • Our booking system, BusyPaws

  • Email communications through Gmail

  • In person

  • Over the phone

  • Over video chat Zoom


The personal information we collect is used for the following purposes:

  • Providing our dog training services

  • Taking payments

  • Creating invoices

  • Booking clients into our booking system

  • Sending clients information about their booked services

  • Collecting emails for marketing purposes

  • While we do not sell your personal information to third parties, we do utilize third-party services to facilitate our operations. These third parties include:

  • BusyPaws for managing bookings

  • Wix for hosting our website

  • Zoom for video calls

  • Gmail for email communications

  • Google Docs and Google Sheets for document management

  • Stripe for payment processing

  • These third-party service providers may have access to your personal information as necessary to perform their functions, but they are obligated not to disclose or use it for other purposes.

​

Consent
By using our website, you agree to the collection and use of your personal information as described in this privacy policy. We collect personal information for the purposes of providing dog training services, processing payments, and communicating with you about our services. When you provide personal information to us, you consent to its collection and use for these purposes.
By using our website, you automatically consent to the collection of certain technical and usage information, such as your IP address and browsing behavior, as described in Wix's privacy policy.
We also utilize third-party services like Wix, BusyPaws, Zoom, Gmail, Google Docs, Google Sheets, and Stripe to facilitate our operations. By using these services, you acknowledge that your personal information may be transferred to and processed by these third parties as necessary to provide their services to us.

You have the right to withdraw your consent at any time by contacting us. However, please note that withdrawing consent may affect our ability to provide certain services to you.


Cookie Consent and Management
We use cookies and similar technologies to enhance your experience on our website. A cookie consent banner will be displayed when you visit our site, allowing you to manage your preferences regarding cookies. By continuing to use our website after seeing the cookie banner, you consent to the use of cookies as described in our Cookie Policy.
We also use cookies and similar tracking technologies to enhance your experience on our site. When you first visit our website, you will see a cookie notice explaining our use of cookies. You can manage your cookie preferences through this notice.

Security
We take the security and privacy of your personal information seriously. Our measures include:

  • Password Protection: All accounts and devices used to access and store personal information are password protected.

  • Regular Software Updates: Ensuring all software and systems are regularly updated with the latest security patches.

  • Two-Factor Authentication (2FA): Utilizing 2FA on all accounts that support it to enhance access security.

  • Access Control: Limiting access to personal information to only myself, as the sole employee of the business, and ensuring third-party accounts adhere to strict security measures.

  • Data Minimization: Collecting and retaining only essential personal information necessary for our operations.

  • Transparency: We are committed to transparency in how we collect, use, and protect your personal information. Our privacy policy outlines these practices to help you understand how your information is handled.

  • Third-Party Security: We rely on the security measures provided by third-party services such as Google Drive, Google Docs, Gmail, BusyPaws, and others for storing and managing personal information.

  • While we take these measures to protect your personal information, it's important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

​

Handling Data Breaches
In the event of a data breach or security incident involving your personal information, we will take immediate steps to mitigate the breach, investigate its cause, and notify affected individuals as required by law.

Data Retention
We retain personal information, including waivers and contact information, for a period of time that is necessary to fulfill the purposes for which it was collected, and at least until the statute of limitations for potential legal claims has expired. This includes retaining information as long as our booking system, payment system, and other third-party accounts retain it, unless otherwise requested by you.


For returning clients, we may retain historical personal information that could benefit our services when you return for future sessions.


We also retain client email addresses on our email list as long as you have not taken action to unsubscribe. You have the option to unsubscribe from our email communications at any time.


While we take these measures to retain personal information responsibly, it's important to note that retention periods may vary based on legal requirements and business needs.

Data Subject Rights
Under applicable privacy laws, individuals have certain rights regarding their personal information collected by us:

  • Right of Access: You have the right to request access to the personal information that we hold about you, including any signed waivers or legal agreements.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

  • Right to Erasure: In some cases, you may have the right to request deletion of your personal information. However, legal waivers and other records required for legal or business purposes may not be subject to deletion requests.

  • Right to Restriction of Processing: You have the right to request limitation of how your personal information is processed.

  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances.

​

Exercising Your Rights
To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.


Response to Requests
We will respond to your request within a reasonable timeframe and in accordance with applicable law. Depending on the nature of the request and any legal obligations, we may provide you with access to your personal information, correct inaccuracies, restrict processing, or provide data portability. Please note that requests for deletion of personal information may not apply to all records, such as legal waivers required for legal or business purposes.
 

bottom of page